Professional Development

Emotional Intelligence & Tools for Resilience
Online Learning

Emotional Intelligence & Tools for Resilience

About the Session:
Explore the concept of Emotional Intelligence (EQ) and its five core skills. Learn to identify and understand your own emotions, laying the groundwork for improved self-awareness and self-regulation. Learn what social skills are and how they work in relationship management through influence, persuasion, rapport and empathy.

Discover strategies to develop your resilience through flexible thinking and mindfulness. Several resilience techniques will be introduced through key tools and strategies that can be quickly implemented to increase one’s resilience levels. These skills and tools learned in this workshop will help to develop one’s mindset further to improve decision making, relationships and overall wellbeing.

By the end of this Masterclass, you'll have a deeper insight into your own level of Emotional Intelligence and how that influences how you interact with others. You will also walk away with key strategies to grow resilience in both your personal and professional life.

This Masterclass delivery will utilize a variety of mediums to maximize retention of the concepts introduced in a way that is cognizant of diverse learning capabilities and styles. The session will utilize visual tools, group activities, self-led exercises, classroom discussions and quizzes throughout our delivery. The participants will be supplied with printed handouts that flow with the presentation program and allow room for notetaking.


About the Speaker: Naomi Dunaway
Naomi is a skilled professional dedicated to creating meaningful change. An experienced Community Coordinator in the social services sector, she brings a versatile skill set and a collaborative spirit to her work. She is a highly effective communicator who intuitively understands her audience, anticipates their needs, and delivers content effectively.
Naomi holds a Bachelor of Social Work from the University of Victoria and a Bachelor of Arts in Social Development Studies from the University of Waterloo. Her work is guided by a deep commitment to anti-oppressive practice and a decolonizing lens.